Shipping Policy

Last Updated: July 8, 2026

Thank you for shopping with Sadim Store. We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons, promotional sales, or holidays, processing times may be slightly longer.

Delivery Time

Within Pakistan

• Standard delivery time is 3–5 business days.

• Deliveries to remote areas may take 5–7 business days depending on the courier service.

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional offers for free shipping will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you may receive a tracking number through SMS, WhatsApp, email, or the contact details provided during checkout, depending on the courier service.

Failed Delivery Attempts

Please ensure that your shipping address and contact number are accurate.

If a delivery cannot be completed because:

• The address provided is incorrect or incomplete,

• The customer is unavailable,

• The customer refuses to accept the parcel,

additional delivery or return charges may apply before the order can be shipped again.

Cash on Delivery (COD)

Cash on Delivery (COD) is available in eligible areas within Pakistan.

Please ensure that the payment amount is ready at the time of delivery.

International Shipping

We may offer international shipping to selected countries.

International customers are responsible for:

• Customs duties

• Import taxes

• VAT

• Any additional fees imposed by their country's customs authorities

Sadim Store is not responsible for delays caused by customs clearance or government inspections.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact us within 2 days of receiving your order.

To help us investigate and resolve the issue quickly, please provide:

• A clear unboxing video showing the sealed package and complete opening process

• Photos of the damaged item or packaging

• Your order number

Once verified, we will assist you according to our Refund & Exchange Policy.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Sadim Store is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact information provided by the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Sadim Store
Website: sadim.store
WhatsApp: +92 319 7059536